Frequently Asked Questions (FAQs)

1. What type of products do you sell?

At V Ann Clothing Pty Ltd, we specialize in fashion and accessories, including everyday wear, occasion outfits, and stylish accessories to complete your look.

2. Are your products true to size?

Yes, our products generally follow standard sizing. We also provide detailed size guides on each product page to help you choose the right fit.

3. Do you ship internationally?

Absolutely! We ship both domestically and internationally. Shipping costs and delivery times may vary depending on your location.

4. How long will delivery take?

Orders are usually processed within 1–3 business days. Delivery times depend on your location, but domestic orders typically arrive within 5–7 business days, while international orders may take 10–15 business days.

5. Can I return or exchange an item?

Yes. We accept returns and exchanges within 14 days of delivery, provided the items are unworn, unused, and in their original packaging. Please check our Return Policy for more details.

6. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery in real time.

7. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and secure online payment methods to ensure a smooth checkout process.

8. How can I contact customer service?

You can reach our support team via email or through our Contact Us page. We aim to respond to all inquiries within 24–48 hours.